Experiencing financial hardship as a result of COVID-19? Let us know by completing Flexiti’s  Financial Relief form.

COVID-19 Response: We’ve reduced our hours of operation – please refer to the updated hours below. For general consumer service inquiries, please email us at service@flexiti.com. If you’ve been impacted by COVID-19, please fill out the Financial Relief Form at flexiti.com/COVID19. We are experiencing a high volume of inquiries and thank you for your understanding and patience as it may take us longer than usual to process your request.

Customer Service:

1-877-259-3745

Merchant Support:

1-877-259-3754

Join our Merchant Network:

1-855-559-0909

Temporary revised hours of operation:

Monday to Sunday — 9am to 9pm ET

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Send us a message with your questions and we will reach out to you at a time that is convenient for you.

Address details

Mailing Address

Should you choose to mail a cheque to Flexiti Account Services, please be sure to write your account number on your cheque's memo field.

Flexiti Account Services

PO Box 340

Orangeville, ON

L9W 2Z7

Corporate Headquarters

130 King St. W.

Suite 1740

P.O. Box 332

Toronto, ON

M5X 1E1

Canada

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